Shipping & Returns
Shipping conditions:
​We send your parcel with:
​PostPac Priority. For items ready for immediate dispatch, the delivery time is 1-3 working days.
PostPac Economy. For items ready for immediate dispatch, the delivery time is 3-5 working days
​
Shipping costs with special bottle boxes:
​Standard Post Pac Economy up to 10 kg CHF 16.00 (11.50+4.50)
Standard Post Pac Priority up to 10 kg CHF 18.00 (13.50+4.50)
Standard Post Pac Economy up to 30 kg CHF 25.00 (20.50+4.50)
Standard Post Pac Priority up to 30 kg CHF 27.00 (22.50+4.50)
​
From CHF 150 value of goods up to 10kg free of charge!
From CHF 250 value of goods up to 30kg free of charge!
​
Returns:
Damaged or incorrectly delivered products will be replaced and dispatched free of charge.
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Payment methods:
​
Online:
When making online transfers, please ensure that you state your invoice number/customer number. This is the only way we can correctly allocate your payment.
​Invoice:
When purchasing on account (only within Switzerland), you have 14 days from receipt of the goods to make payment. There are no additional charges. Please use the enclosed IBAN number or payment slip with QR code for the transfer and be sure to include your invoice number/customer number. This is the only way we can correctly allocate your payment.